Frequently Asked Questions
Everything you need to know about your Oliphant Design experience.
What is your shipping policy?
We offer standard and expedited shipping options. Orders are typically processed within 1-2 business days, and standard shipping usually takes 5-7 business days for delivery within the continental US.
How do I return or exchange an item?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. To start a return or exchange, please visit our online returns portal with your order number and zip code.
How do I care for my Oliphant garments?
Most of our pieces are crafted from delicate fabrics like hand-blocked cotton and silk. We recommend hand washing in cold water with mild detergent or using a professional dry cleaner to preserve the colors and integrity of the fabric.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping rates and delivery timelines are calculated at checkout based on your location. Please note that duties and taxes may be applied by your local customs office.
How can I find the right size?
Each product page features a detailed size guide to help you find your perfect fit. If you are between sizes, we generally recommend sizing up for a more relaxed, comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Shop Pay.